I've gone through the quick setup guide that came with my router and it identifies the usb modem, but when I hit connect nothing happens. I can't open the internet at all. I read through the instructions and it advises disabling PIN verification on my SIM card, but there's no option to do that through VZ access manager. I'm confused, is the router not actually "identifying" the modem, since I haven't disabled the PIN verification? Is there another way to do it without going through VZ access?
While researching through google, I've seen where people have been able to get this router to work with the same usb modem as mine. I'm at a loss as to what I'm doing wrong. I made sure to update the firmware on the router as soon as I got it out of the box. Any help would be appreciated.
Tenshi78, we know that router issues can be complicated. Because this is out of our scope of technical support we do suggest you reach out to your internet service provider or the manufacturer.
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