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Hum+ OBD No?
CHRBRO32
Member

I have 2 vehicles with Hum+ devices in them.  I just noticed that - under "settings", "vehicles" - one car has "YES" after OBD and one has "NO".

It does not seem to allow me to change this setting.

What is the difference?  And what SHOULD it say?

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Re: Hum+ OBD No?
vzw_customer_support
Customer Support

CHRBR032, keeping safe on the road is crucial. Let's work to get to the bottom of this. As you mentioned that these are the exact same Hum model, what makes and model cars are these?

Loren_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Hum+ OBD No?
CHRBRO32
Member

The one that says "YES" is a 2005 Buick LeSabre.

The one that says "NO" is a 2002 Honda Accord.

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Re: Hum+ OBD No?
CHRBRO32
Member

Additional:

The Honda's Hum sent me a diagnostics alert.

The "check engine" light had come on, but "vehicle health" shows NO problems!?

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Re: Hum+ OBD No?
vzw_customer_support
Customer Support

Thanks for the additional information, CHRBRO32. I want to make sure you get the help you need with this. Please reach out to HUM support at 800-906-2501 so we determine exactly why the OBD port is not registering in the settings, yet you are still getting information supplied. 

Ryan_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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