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I can't get my laptop to connect to the internet through my Ellipsis Jetpack.
erica0674
Member
‎02-28-2015 12:29 AM

My laptop will connect to the jetpack but with limited access. It will connect to my mom's computer and my phone. I have windows 8.1 and she has windows vista.

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Correct Answer! Jump to solution.
Re: I can't get my laptop to connect to the internet through my Ellipsis Jetpack.
7e18n1
Sr. Member
‎02-28-2015 04:39 AM

The usual thing is to delete the existing Jetpack profile on the Windows laptop, and then reestablish a wireless connection to the laptop where you will have to reenter the Wi-Fi Password.

If you’re still having trouble, Verizon Wireless Customer Service (800) 922-0204, exists to help you connect your laptop to your Jetpack.

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Correct Answer! Jump to solution.
Re: I can't get my laptop to connect to the internet through my Ellipsis Jetpack.
7e18n1
Sr. Member
‎02-28-2015 04:39 AM

The usual thing is to delete the existing Jetpack profile on the Windows laptop, and then reestablish a wireless connection to the laptop where you will have to reenter the Wi-Fi Password.

If you’re still having trouble, Verizon Wireless Customer Service (800) 922-0204, exists to help you connect your laptop to your Jetpack.