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I recently damaged my air card modem. I bought a used one on EBAY and even with the sim card swap, its showing the previous owners number and wont work.?
martindr
Member

I recently damaged my air card modem. I bought a used one on EBAY and even with the sim card swap, its showing the previous owners number and wont work.?

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Re: I recently damaged my air card modem. I bought a used one on EBAY and even with the sim card swap, its showing the previous owners number and wont work.?
vzw_customer_support
Customer Support

Hi Martindr,

Congrats on the new air card! Sorry to hear that the device is not working properly. Did you activate the new air card online via MyVerizon http://bit.ly/xB4iTc ? What error message do you receive when you attempt to use the device?

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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