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LTE Internet
motorcityac
Member

Has anyone experienced a sudden jump in data usage this month? We have had over 5 gigs of data use in one and nobody was using it. So tired of this. 24 days left in the cycle and all out of data. Plus over charged last month when we have family base set to shit off before it goes over. Time to contact the FTC

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Re: LTE Internet
vzw_customer_support
Customer Support

Motorcityac,


We are here to help especially if you incurred charges when FamilyBase is in place. I am going to send you a personal message. We are happy to review and find out what is going on.


AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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