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LVP2 Battery Install
MnM08
Member

I’m on step 1 setting up the wireless home phone, but the bottom doesn’t come off to install the battery. The device bottom sits within the overall casing so when I push in the direction of the arrow it simply pushes the bottom into the side casing. There’s no “press release” or other way to pop off the bottom. #whplvp2

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Re: LVP2 Battery Install
vzw_customer_support
Customer Support

We are so sad to hear that you are having the issue with the battery cover of the device, MnM08. Since this is a physical issue, the only suggestion we have is to visit a corporate store location where we can help you with that part of the device. 

 

http://vz.to/1NI4DWL

-Steven

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