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Loyalty data on Data Only Plans
smokeater623
Member

I've tried to call in and get the extra data for loyalty for customers with data plans only but it is not offered.  Just because I have a data only plan doesn't mean people with data only shouldn't get the same loyalty offer.  It's really quite unfair.  The money I spend on data is just as much if not more than someone with texts and minutes.

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Re: Loyalty data on Data Only Plans
John_Getzke
Leader
Leader

We cant help you with this one.  You need to contact VZW directly and work with the reps to discus and work through the options that are available to you.

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Re: Loyalty data on Data Only Plans
smokeater623
Member

I've already talked to customer service who told me they couldn't help me. Is there someone else I could contact?

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Re: Loyalty data on Data Only Plans
rcschnoor
Sr. Leader
Sr. Leader

You could call again hoping to get a different agent with a different answer.

Of course, sometimes an answer you don't like may be the only answer you will get.

Re: Loyalty data on Data Only Plans
John_Getzke
Leader
Leader

Yup that's about it.

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