Loyalty data on Data Only Plans

[smokeater623]

I've tried to call in and get the extra data for loyalty for customers with data plans only but it is not offered.  Just because I have a data only plan doesn't mean people with data only shouldn't get the same loyalty offer.  It's really quite unfair.  The money I spend on data is just as much if not more than someone with texts and minutes.

[John_Getzke]

We cant help you with this one.  You need to contact VZW directly and work with the reps to discus and work through the options that are available to you.

[smokeater623]

I've already talked to customer service who told me they couldn't help me. Is there someone else I could contact?

[rcschnoor]

You could call again hoping to get a different agent with a different answer.

Of course, sometimes an answer you don't like may be the only answer you will get.

[John_Getzke]

Yup that's about it.