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Mifi4620LE jetpack in Australia
emleach42
Member

Mifi4620LE jetpack will not connect to mobile network in Australia. What am I doing wrong?

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Re: Mifi4620LE jetpack in Australia
John_Getzke
Leader
Leader

What does the error message say?  What does the control panel of the Jetpack say?  Check the logs on the Jetpack by accessing its web admin page (Enter the IP address of the Jetpack into a web browser when your PC is WiFi connected to it).

Chances are that you either do not have global roaming enabled on your account, the Jetpack/SIM is not activated or there currently is no VZW service in your area.  Need more info to confirm what is happening in your situation.

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Re: Mifi4620LE jetpack in Australia
John_Getzke
Leader
Leader
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Re: Mifi4620LE jetpack in Australia
vzw_customer_support
Customer Support

Emleach42, when traveling far from home having that coverage is imperative. We are here and happy to assist in getting you the service that you need. Prior to the trip, had you added international services?
LorenB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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