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My Verizon Jetpack won't connect to my phone after I accidentally disconnected it from the jetpack. When I try to connect it, it continually asks for the password. I insert the password multiple times, but to no avail. HELP!!
lukelomiller
Member

My Verizon Jetpack won't connect to my phone after I accidentally disconnected it from the jetpack. When I try to connect it, it continually asks for the password. I insert the password multiple times, but to no avail. HELP!!

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Re: My Verizon Jetpack won't connect to my phone after I accidentally disconnected it from the jetpack. When I try to connect it, it continually asks for the password. I insert the password multiple times, but to no avail. HELP!!
John_Getzke
Leader
Leader

Delete the wireless profile that you setup on your phone for the Jetpack and start over again.  Your phone is likely holding onto an old/corrupted profile and needs to be cleaned up before it can connect again.

View solution in original post

Re: My Verizon Jetpack won't connect to my phone after I accidentally disconnected it from the jetpack. When I try to connect it, it continually asks for the password. I insert the password multiple times, but to no avail. HELP!!
John_Getzke
Leader
Leader

Delete the wireless profile that you setup on your phone for the Jetpack and start over again.  Your phone is likely holding onto an old/corrupted profile and needs to be cleaned up before it can connect again.

View solution in original post