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My new Jetpack 5510 keeps bumping my laptop with Windows 8.1 off the internet.
Pamelina
Member

I replaced my 4620 Jetpack (which worked well but was getting pretty beat up) with a 5510 Jetpack.  It bumps my laptop off the internet and shows the message "Limited".  Other devices I have connected to the Jetpack don't get bumped off.  Can anyone help with this?

Thanks

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Re: My new Jetpack 5510 keeps bumping my laptop with Windows 8.1 off the internet.
7e18n1
Sr. Member

If you’ve already tried moving the laptop closer

Try changing the wireless channel.

Log into the user interface at http://192.168.1.1

Navigate to Jetpack Settings > Wi-Fi > Channel

Select channel 1, 6, or 11 from the drop down.