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Need help to clear Hum Diagnostic Error Codes
plus1hdcp
Member

As the title says, I need help to reset the Diagnostic Error Codes.  Having the codes tripped and displayed is great but I addressed the mechanical issues today and would like to be able to clear/reset these codes to ensure the issues are resolved.  My Hum unit is Hum + Gen 1 and I have not been able to find anywhere on the App or Web Page to do this.  Thank you.

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Re: Need help to clear Hum Diagnostic Error Codes
vzw_customer_support
Customer Support

Hi plus1hdcp,

We are sorry to hear that your DTC alert has not cleared from your Hum app after your repair was done. Typically before the alert will clear the vehicle will need to complete a full drive cycle of at least 5-10 miles so the error code can register as repaired.

If the alert does not clear after this please contact our Hum customer service team at 800-711-5800 for more troubleshooting.

We hope this helps with your concern.

Sincerely, Dante R - Hum Community Support

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