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New 5g Jetpack
Axwisenberg
Member

I just purchased a New 5g jetpack and received it in the mail yesterday. Set everything up, its great. I only run two smart TV's on this network at night and they have been off all day, as me and my husband have been at work and the kids at school. It gave me a notification about 5 today saying we have went through 15 GB! There's is absolutely no way! It is now reduced to 4G and were having problems getting one TV by itself to load. Verizon is about to get a jetpack back and I'm about to choose a different carrier. This is ridiculous.. I feel like I've just wasted money.

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Re: New 5g Jetpack
Tigerstep
Sr. Member

These devices aren't meant to replace home internet and aren't advertised as such. Using a similar type of device from another carrier doesn't change this.

15GB from streaming is nothing.

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Re: New 5g Jetpack
Axwisenberg
Member

Have plenty of people that use them for home internet that never have the first problem I buy the nice 5g device and its a piece of junk. They stream 4g and the only time it slows down is when there is more than 5 devices on it at once. This 5g jetpack is struggling with ONE. 

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