Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Not getting any wifi signal on Jetpack today. Worked fine from same chair yesterday....
jmd71
Member

Hi,

I am working from a client's office & am sitting in the exact same chair as yesterday.  Had no issues with wifi yesterday & today I am getting no signal at all.  No blue light, or any light at all for that matter (for the wifi icon).

Any ideas?  Is this possibly a local Verizon service issue?  An issue with the jetpack?  I am getting a solid green 4G & the power button is green so other features are working, but no wifi....

Any assistance/thoughts would be appreciated!

Thanks!

JD

Labels (1)
0 Likes
Re: Not getting any wifi signal on Jetpack today. Worked fine from same chair yesterday....
vzw_customer_support
Customer Support

jmd71 Let's get your internet connection back on track. Our apologies for the issues you've experienced recently. What zip code are you located in? Which make and model jetpack are you using?






SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes