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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Not getting any wifi signal on Jetpack today. Worked fine from same chair yesterday....


I am working from a client's office & am sitting in the exact same chair as yesterday.  Had no issues with wifi yesterday & today I am getting no signal at all.  No blue light, or any light at all for that matter (for the wifi icon).

Any ideas?  Is this possibly a local Verizon service issue?  An issue with the jetpack?  I am getting a solid green 4G & the power button is green so other features are working, but no wifi....

Any assistance/thoughts would be appreciated!



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Re: Not getting any wifi signal on Jetpack today. Worked fine from same chair yesterday....
Customer Support

jmd71 Let's get your internet connection back on track. Our apologies for the issues you've experienced recently. What zip code are you located in? Which make and model jetpack are you using?

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