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Poor reception on Verizon Wireless Home Phone Model F256VWQB
PlanetX
Member

Recently been getting extremely poor reception on Verizon Wireless Home Phone Model F256VWQB which I purchased 5 years ago for my Dad. Looking for trouble-shooting tips for this unit which is of course just a box that took the place of his landline system. There is no Wi-Fi where this box is located so an extender is not an option. Wondering if a newer replacement model would fix this issue but not sure if it would.

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Re: Poor reception on Verizon Wireless Home Phone Model F256VWQB
vzw_customer_support
Customer Support

Hello, PlanetX. Help is here. We want to make sure your home phone is working as it should. To clarify, is it a 3G device? CourtneyM_VZW

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Re: Poor reception on Verizon Wireless Home Phone Model F256VWQB
Tena49
Member

I am replying here because I am having trouble with my wireless home phone as well. Nothing on the box indicates the model number or manufacturer. Mine probably is 3G. Is there a later model for an upgrade?

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Re: Poor reception on Verizon Wireless Home Phone Model F256VWQB
vzw_customer_support
Customer Support

Thanks for your reply, Tena49. I would like to check the software version. Please click this link, follow the steps, and let me know if you have different results: http://spr.ly/6607JZegW; -Jordan

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