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Re: Is the HUM the biggest waste of money that I've ever seen?

The problem is that reps either don't know what they're doing or they're lying about it.  The same thing happened with our Ellipsis 7 tablets.  They both stopped working and we were told it would cost more to disconnect the lines than it would to just keep them on the account.  Now, I've got this useless Hum with a broken call button on the speaker (so it can't pair with my phone) and the GPS in the dongle stops working every time the car is turned off but we're still paying $10 a month and it's impossible to get anyone on the phone from Hum itself.

Re: Is the HUM the biggest waste of money that I've ever seen?
Customer Support

I don't want you to feel like we're dragging our feet. I would like to provide right now support. I would like to provide support for you and troubleshoot the device. HUM can be reached at

800-906-2501 or we can look at other options too. Does this help? How would you like to proceed?