I want to know when and where the roadside assistant will not help anyone with a lockout if you have a dually pick up. When I signed up for roadside I had 1 ton dually nothing was ever said until today when it's 20 degrees outside in Gatesville TX and locked myself outta my truck and was told they can't help me. So I want all my money back I've paid just to be told no they can't help me the description says they will help anyone's vehicles up to 10000 pounds well thats a lie I was told NO!!!!!!
We know how important it is to get the assistance you need. Please see this link for more details on how our roadside assistance program works: https://www.verizon.com/support/roadside-assistance-faqs/ .