Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Samsung Galaxy Watch can't send text messages
MooRobertson
Member

I got a Samsung galaxy watch about 6 weeks ago. Everything was great until about a week ago. Suddenly I cant send text messages.  I can receive,  I can call, I can get calls, all is fine except that I cant send text. It's not in airplane mode. Its connected via bluetooth to my Samsung galaxy s8. I did a restart. I did a factory reset. I unpaired and paired it back. Please help! Why can't I send a text???

Tags (3)
0 Likes
Re: Samsung Galaxy Watch can't send text messages
vzw_customer_support
Customer Support

As a customer myself who constantly uses my text messages, I realize how important it is to be able to send them to friends and family. I would love to help figure this out. I do appreciate all that you have done so far. Are you able to send text messages on your phone? Are you able to receive a text message? Is anyone else having this issue? Please tell me more. 

AmberF_VZW

0 Likes
Re: Samsung Galaxy Watch can't send text messages
dolly3007
Member

I can't  reply to texts sent to watch, get prompted to use phone.

0 Likes
Re: Samsung Galaxy Watch can't send text messages
KH-Michael
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

0 Likes
Re: Samsung Galaxy Watch can't send text messages
vzw_customer_support
Customer Support

This is concerning to hear, is the watch connected to the account? Let's take a closer look into this, please send us a Private Note. GenevieveB_VZW

0 Likes