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Samsung watch ICCID unknown

After being told in the store the watch would work with the Google Pixel and them not setting it up right, then me on the phone with support 3 times and back in the store again, never getting it to work, I found that the watch is not compatible with a Google Pixel phone.  Of course it works with bluetooth to the phone but not by itself on a data package and line that I've been paying for.  Something does not seem right here.  And i am on my third watch.  Surely this is not the only time this has come up.  The phone number on the watch says unknown as well as the ICCID number.

Re: Samsung watch ICCID unknown

hi . how did you fix this essue with the iccid on samsung galaxy watch