Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Sending back trade in phone
Trumfam
Member

Does your tradi in have to be sent back in same box that new phone came in

0 Likes
Re: Sending back trade in phone
vzw_customer_support
Customer Support

Excellent question, Trumfam. We have a specific process to send your trade-in device. If you do not have shipping materials for your trade-in device, please visit this link (https://www.verizonwireless.com/support/how-to-recycle-device/#reorderenvelope) and review the "Reorder the Prepaid Shipping Materials for Trading in Your Device" section for step by step instructions to get shipping materials. How does this sound?

 

AntonioC_VZW

0 Likes