Ringback Tones are managed through your MyVerizon account online. If you have Advanced Calling enabled on your line then Ringback Tones are incompatible with the Advanced Calling feature.
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Ringback tones are a great way to personalize your phone, Shanej30. What particularly can we help out with ? The above commenter is correct in that the service is managed online, specifically you visit https://verizonwireless.com/rbt . After logging in use the “RBT Manager” to set the Ringback tones. Let us know if we can be of additional assistance.
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