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Smart watch
mhall926
Member

I just bought a new care watch it is not showing on my account but when I try and activate it the imei says it's active also it is not connecting to my phone

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Re: Smart watch
vzw_customer_support
Customer Support

mhall926, I'm glad you reached out for some help with your watch. We'd be happy to assist and make sure that it can be properly activated. I've sent you a Private Note so that we can work on this together.

 

I look forward to working with you there. 

 

 

JohnT_VZW

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