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Software update lollipop.
Bronco317
Member

I cannot write to SD card,error message says I have to up date software to lollipop . there is no updates available from Verizon to deal with this now what?

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Re: Software update lollipop.
vzw_customer_support
Customer Support

Bronco317,


That is definitely odd and we certainly want to make sure your device is working as it should. How long has this been going on? Have there been any recent changes to the device? What model of phone are we working with?


dVZW_VZW
Follow us on Twitter @port
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Software update lollipop.
Bronco317
Member

This device is a eclipse 7 it started when I added a sd card, as stated before when I attempt to write to sad card I get an error to update to lollipop.

Robert Broskey

Sent from my iPad

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Re: Software update lollipop.
vzw_customer_support
Customer Support

Bronco317, you deserve to have a properly working tablet. Since this started have you removed the SD card and then checked for any updates on the device? Have you tried formatting the SD card?
StevenG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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