Tablet won't connect to Verizon network

Money__ · ‎10-13-2015

Recently bought a nextbook and bought the $20/1GB prepaid plan but I cannot get it to connect. Please help

Tidbits · ‎10-13-2015

What did you purchase there exactly. Are you sure it is Verizon compatible?

Money__ · ‎10-13-2015

I purchased a Verizon nextbook about 3 weeks ago

Ann154 · ‎10-13-2015

"Nextbook"? There is no such thing as a "nextbook" for sale on the Verizon Wireless website. They used to sell netbooks (small laptops), but that hasn't been for a few years I believe. I guess it is possible that Walmart might still be selling those devices.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

tikibar1 · ‎10-13-2015

Wal Mart sells a "Nextbook" tablet (8" and 10.1" versions) that is advertised to be Verizon-compatible.

vzw_customer_support · ‎10-15-2015

Money$$

Congratulations on your purchase! New technology is always fun. Pleas reach out to our Prepay team directly to ensure your device has been activated on your account. You can reach them at (888) 294-6804.

ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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