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VERIZON JET PACK WON'T CONNECT TO WIRELESS HP PRINTER
redstag
Member

my new verizon mifi jetpack won't connect to my HP color laser jet Pro MFP M476 dw printer.  The only one did with no problem.

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Re: VERIZON JET PACK WON'T CONNECT TO WIRELESS HP PRINTER
John_Getzke
Leader
Leader

If your printer cannot see the WiFi network from the Jetpack then perhaps the Jetpack is too far away or broadcasting on a the wrong WiFi band for your printer.  WiFi comes as either 2.4 GHz or 5.0 GHz, unless an wireless device has a radio to see both it will only see one or the other.

Check the settings on your Jetpack and the settings on the printer.  Make sure you are broadcasting the correct signal and within range of the printer. If you are it should show up as an option to wirelessly connect to.

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Re: VERIZON JET PACK WON'T CONNECT TO WIRELESS HP PRINTER
MiiHere
Leader

Do you receive a message saying why it won't connect? Based on the way you've worded it; Jetpack connect to printer, I want to ask about how you set it up. In my mind it's the printer that is connecting to the Wi-Fi, so if there is an issue it's usually the printer that relays the message. Unless of course your printer is just unable to find your Jetpack?

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Re: VERIZON JET PACK WON'T CONNECT TO WIRELESS HP PRINTER
redstag
Member

Correct, the printer isn't finding the jetpack at all.

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Re: VERIZON JET PACK WON'T CONNECT TO WIRELESS HP PRINTER
Snn5
Sr. Leader

A lot of newer printers use direct wifi from say a phone to the printer, or go through a router instead of connecting to a hotspot, be it in a phone or a jetpack.  Isn't this printer capable of HP ePrint?  Mobile Printing Solutions and Software for Business | HP® Official Site

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Re: VERIZON JET PACK WON'T CONNECT TO WIRELESS HP PRINTER
John_Getzke
Leader
Leader

If your printer cannot see the WiFi network from the Jetpack then perhaps the Jetpack is too far away or broadcasting on a the wrong WiFi band for your printer.  WiFi comes as either 2.4 GHz or 5.0 GHz, unless an wireless device has a radio to see both it will only see one or the other.

Check the settings on your Jetpack and the settings on the printer.  Make sure you are broadcasting the correct signal and within range of the printer. If you are it should show up as an option to wirelessly connect to.

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