Got a Verizon Wireless Home Phone (WHPLVP2) to replace our Home Phone Connect. We have already swapped the unit out because the first one was dropping calls. With the new unit, the Call Volume is EXTREMELY low. The receivers of out calls say that the volume is fine but the incoming volume is very low. I have maxed the volume of every handset but it is still very low.
Is there some way of increasing the call volume on the Wireless Home Phone?
Not being able to hear with the home phone is a pretty big issue, JeffRosen. We'd be happy to help look into this with you. Please try powering off the Home Phone and disconnect the handsets for about one minute. Once things are reconnected and powered on, please test the volume settings.
UPDATE & Other issues
Rebooting didn't help.
Will have to call Tech Support again.
When I call tech support they check the signal & box and it works fine. They have rebooted the box and it works for a day or so and then deteriorates.
I'm having the same volume problem, which I only recently realized might be the new box (which I had to replace because the original one died). Not encouraging, and I definitely don't want to go through all those shenanigans for nothing. For me it's a business line, and if it continues to be too problematic without solution I'll switch to another phone service.