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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Wireless printer won't connect to 4G LTE Orbic hotspot
niece555
Member
Hi, 
 
My HP Deskjet 2636 won't connect wirelessly to my 4G LTE Orbic Hotspot. I've followed the instructions for setting it up correctly and it WILL NOT CONNECT WIRELESSLY. Can someone please help me figure out what the issue is? I really need this connected for work.
 
Thanks
 
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Re: Wireless printer won't connect to 4G LTE Orbic hotspot
vzw_customer_support
Customer Support

This is concerning to hear, let's take a look into this. Please send us a Private Note. *Gen

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Re: Wireless printer won't connect to 4G LTE Orbic hotspot
cks4301
Member

Did support "look into this"? I have the same issue with my Brother MFC7860DW not working with my Dell G3.

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Re: Wireless printer won't connect to 4G LTE Orbic hotspot
vzw_customer_support
Customer Support

cks4301, we have come across reports of similar connection issues with printers, Smart TV, etc. We would check if the Jetpack is working normally with most devices. The Jetpack not working with one device would indicate an issue with the device/printer that you are trying to connect to. In those cases, we recommend checking with the manufacture of the printer for compatibility. We hope this information helps. 

-David

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