I was never told about the deductible. the salesman at the store said if i got the insurance they would send me a new phone next day at no charge. ijust tried to file a claim and they want 199 for a deductible. how do i get them to waive that because i was given the wrong information!?
There is no way to waive the deductible that I know of. You would need to speak with Asurion in regards to your claim and its costs.