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do you want to check for updates now
myplan
Member

I have a broadband stick which I really like; but when turn on my computer and the broadband stick, when it asks me if I want to check for updates, there are none anymore.

For the first year or so I had it, it updated at least once a week.  So something is not right.

Is there a number I can call to try to get this issue resolved?

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Re: do you want to check for updates now
Ann154
MVP MVP
MVP

Depending on how old it is, the device might no longer be supported. 

You can see if your device is listed in the link below. 

https://www.verizonwireless.com/support/software-updates/

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: do you want to check for updates now
vzw_customer_support
Customer Support

Device concerns are not what we want for you. We're here to help. You can reach customer service at 800-922-0204.We can troubleshoot here. What's model USB Modem do you have? What issues are you experiencing at this time with your service? 

 

CoreyM_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

 

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