Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
is my jetpack using data whenever it is turned on, or only when a device is connected to the internet?
kidevil
Member

is my jetpack using data whenever it is turned on, or only when a device is connected to the internet?

Labels (1)
0 Likes
Re: is my jetpack using data whenever it is turned on, or only when a device is connected to the internet?
vzw_customer_support
Customer Support

kidevil,

Great question! This would depend on the devices that are in your home as well as any devices that automatically connect to it. Since it is connected to our network there maybe updates being completed while not in use.
JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: is my jetpack using data whenever it is turned on, or only when a device is connected to the internet?
Weth
Sr. Leader

Even with nothing connected you will find small amounts of data being used. Generally it's quite dangerous to leave these on all the time because of unintended connections can give big bill surprises. When not using the best practice is to turn off. 

0 Likes
Re: is my jetpack using data whenever it is turned on, or only when a device is connected to the internet?
thegreatzacsby

Stop

0 Likes
Re: is my jetpack using data whenever it is turned on, or only when a device is connected to the internet?
Weth
Sr. Leader

Stop what?

Re: is my jetpack using data whenever it is turned on, or only when a device is connected to the internet?
7e18n1
Sr. Member

As long as your Jetpack is on and connected to Verizon it exchanges normal network activity with Verizon, an amount measured in kilobytes per day, a couple MB/mo. This doesn’t really change when you connect a device to the Jetpack, that device exchanges normal network activity across the Jetpack’s (USB/Wi-Fi) private network. The users of such devices access the internet through the Jetpack and accumulate >99.6% of the data usage.