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missing "free" item
tenglish81
Member

does anyone have a customer service E-mail address I can contact? My "free with purchase" item was not included with my order. Tried the live chat....was told I probably ordered wrong - when I declined being given customer services phone number - told the "chat" person I am ill and have no voice, hence my making digital contact to resolve my issue - was told he didnt know what that ment and closed out our chat session

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Re: missing "free" item
tikibar1
MVP MVP
MVP

There isn't an e-mail address for Customer Service.  A rep might respond to your post, but it could take a few days and isn't guaranteed.  Options to contact Customer Service include phone, chat, or social media such as Facebook or Twitter (more info. is available via the Contact Us link at the top of the page).

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Re: missing "free" item
tenglish81
Member

Thanks - tried the chat, not helpful at all, basically 'hung up' on me when he got lost after I used confusing words like ill, hence, in this fashion - will hope to have my voice back soon so I can call and sit on hold.

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