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my verizon 4g lte broadband router with voice is not showing data used
hartmannlm42
Member

My Verizon 4G LTE Broadband Router with voice is not showing data used like it used to. It shows zero data used on the little lcd panel. But when I go online to mt Verizon account it shows .6 GB used. Whats up with this? Any body having this problem. I turned it off and then on but still no data used.

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Re: my verizon 4g lte broadband router with voice is not showing data used
vzw_customer_support
Customer Support
hartmannlm42 that is a very good observation! Promotional data is always the first thing used at the start of your bill cycle. Once that data has been used, then your data usage begins counting towards your monthly data plan allowance.
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: my verizon 4g lte broadband router with voice is not showing data used
hartmannlm42
Member

I think it is due to a promotional 1GB add.

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Re: my verizon 4g lte broadband router with voice is not showing data used
vzw_customer_support
Customer Support
hartmannlm42 that is a very good observation! Promotional data is always the first thing used at the start of your bill cycle. Once that data has been used, then your data usage begins counting towards your monthly data plan allowance.
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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