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saved wifi network after the most recent updates?
Raragon
Member

is anyone having issues staying connected to a saved wifi network after the most recent phone updates?

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Re: saved wifi network after the most recent updates?
vzw_customer_support
Customer Support

@Raragon


We want your WIFI to work on your device. Let's work on getting this fixed. What type of device do you have? Have you tried removing the WIFI network and readding it?


AdrienneP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: saved wifi network after the most recent updates?
Raragon
Member

Hi,

I have a droid turbo. I've tried this several times and it stays connected

for maybe two minutes then is disconnected. I've also been having issues

with calls. People will call me and it will go straight to VM or I answer

the call, we're connected but they aren't able to hear me.​ I've checked

my volume and its set to be able to hear. I have a very week signal as

well.

Thanks,

Regina

On Fri, Sep 18, 2015 at 9:47 AM, Verizon Wireless Customer Support <

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Re: saved wifi network after the most recent updates?
vzw_customer_support
Customer Support

@Raragon


Those details help. Let's get your Turbo working again. Are other devices in your house having trouble with the WIFI? Let's check a setting for your WIFI http://vz.to/1YlqeLz. I would recommend the avoid bad WIFI being off to help with this issue. As for the issues with calls and signal does this happen everywhere? Do people hear you if you are on bluetooth or speaker phone? Any patterns that you notice?


AdrienneP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: saved wifi network after the most recent updates?
Raragon
Member

I was having speaker issues with my phone which I ended up having to get it replaced. my replacement did an upgrade but I am able to stay connected to a saved WiFi network.  Issue has been resolved.

thanks,

Regina

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