Have a phone you love? Get up to $500 when you bring your phone.
$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on select Unlimited plans req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
It sounds like you "bricked" your Jetpack. Contact VZW support and get it replaced under the warranty. Even if the device isn't covered many times VZW will still send you a replacement for a bad firmware update.