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wireless home phone

My wireless home phone has various issues:

Some incoming calls go straight to voicemail

Sometimes when I attempt to make call & receive message "your call cannot be completed as dialed"


Re: wireless home phone
Customer Support

Make sure your home phone has reliable service is mandatory for us. Let's get down to the basics and find a solution. Can we start troubleshooting now? Go ahead and

  1. Press and hold the Power button for 1 to 3 seconds.
    Note If connected to an external power source, disconnect the power cable.

  2. Remove the battery cover.
    Remove battery cover
  3. Disconnect the battery cable then remove the battery.
    Note If applicable, refer to Insert the Battery.

Does this step help? VanetrisC_VZW