Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Android email Client locks up
mg12345
Member

Since a Android 5.1 update, the 'stock' email client is not working.  When I select the email icon, I get messagege to either wait or press OK and the email client closes.  When I check the email accounts, the accounts have not synced since last week.

Mike

0 Likes
Re: Android email Client locks up
vzw_customer_support
Customer Support

mg12345,


Getting your email on the go is important and we're definitely here to lend a hand. Since this has been going on have you attempted to remove the email account and re-add it to the device? Are you only having trouble with one email account or others as well? What model of phone are we working with?


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes