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Buying Apps...
kdurand
Newbie

Hi everyone!!

 

I would like to purchase the PicSay Pro app, but it's not accepting my credit card.  Any suggestions? 

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Re: Buying Apps...
kdurand
Newbie

I enter my credit information but this is the message I get  "A server error has occurred. Retry, or cancel and return to the previous screen"

 

What does this mean?

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Re: Buying Apps...
TheGreatOne
Master

 


kdurand wrote:

I enter my credit information but this is the message I get  "A server error has occurred. Retry, or cancel and return to the previous screen"

 

What does this mean?


Someone else was having this same issue! Person can't buy any apps because of that error message. Have you tried turning off the phone & taking the battery out? Using a different credit card maybe?

 

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Re: Buying Apps...
blkhwkgrl3
Enthusiast

I too am having a hard time buying apps, credit card is fine, tried to shut off take out battery etc etc, even tried the next day to no avail...

 

??? what to do???   I am trying to buy the slide it app....

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Re: Buying Apps...
TheGreatOne
Master

 


blkhwkgrl3 wrote:

I too am having a hard time buying apps, credit card is fine, tried to shut off take out battery etc etc, even tried the next day to no avail...

 

??? what to do???   I am trying to buy the slide it app....


Calling tech support may be the best way to go

 

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Re: Buying Apps...
AZSALUKI
Legend

my brother is having the same issue. he tried calling vzn and emailing the app developer. they both said it was in issue with the google checkout process. unfortunately, you can't call google and they are awful at responding to email.

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Re: Buying Apps...
keystone30pack
Im having the same problem. I've been trying to type in multiple cards atleast 10 times a day for the past 5 days and its that same message every time. Im trying to get the backbreaker game and its on sale only for a week... please fix this
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Re: Buying Apps...
Socdroid
Newbie

Finally started working again for me, just bought Power Control Plus without any problem.

 

 Must have been a google problem. 

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Re: Buying Apps...
hallcp1019
Contributor

if wanna save the hassel got to 4shared.com put in the name of the app you want download it for free to your pc and transfer to your phone even the paid apps are free here if they refuse to help take your money dont give it to them :smileywink:

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Re: Buying Apps...
greeneyes82
Newbie

I called tech support and they told me the work around was going on a computer to www.googlemarketplace.com.  You create a profile there and save your credit card info.  I did than then was able to go back and purchase the app on my phone right away.  Hope this helps!

 

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