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Colornotes Notes Broken since 2.2 upgrade
jmccoy70
Novice

Had 2.1 and Color notes worked well.

Did 2.2 upgrade and still worked well.

Was advised to do Factory Reset.

Did a Colornote backup to SD cardl. Created a simple 4digit password.

Did the Factory Reset

Could not restore from Colornote Backup

Uninstalled and Reinstalled Colornote

Redid notes from memory

Did a Backup -- Re-created the same 4digit password

Tested Restore function which failed. Rejecting the Password just created moments before

 

Is there a way to retreive the existing backups?

Is there a way to repair the Restore function/password?

 

 

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1 Solution

Correct Answers
Re: Colornotes Notes Broken since 2.2 upgrade
jmccoy70
Novice

This Resolved itself.

An Update rolled in and now Backup and Restore work.

View solution in original post

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Re: Colornotes Notes Broken since 2.2 upgrade
Ann154
Expert
Expert
Did you send an email to the developer of the application explaining the issue you are having?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Colornotes Notes Broken since 2.2 upgrade
jmccoy70
Novice

Have not done that.

How would I go about doing that?

Do you have an email address for the developer?

TIA

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Re: Colornotes Notes Broken since 2.2 upgrade
Ann154
Expert
Expert
Go to Market > press menu > downloads > scroll to the app > select it. Then scroll down in the description to the bottom. There is an option "send email to developer". This is standard practice for all the apps in the Google market.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Colornotes Notes Broken since 2.2 upgrade
Ann154
Expert
Expert
I forgot to say that the steps to get to the description might be a little bit different with 2.2 since I am still using 2.1 on my phone. But it shouldn't be too much different.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Colornotes Notes Broken since 2.2 upgrade
jmccoy70
Novice

This Resolved itself.

An Update rolled in and now Backup and Restore work.

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Re: Colornotes Notes Broken since 2.2 upgrade
Ann154
Expert
Expert
Wow that was easy 😛

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Colornotes Notes Broken since 2.2 upgrade
jmccoy70
Novice

Yea, Kinda like the weather in Key West.  You don't like Rain?  Wait a few minutes.

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Re: Colornotes Notes Broken since 2.2 upgrade
Ann154
Expert
Expert
Wait a minute, that sounds like Nebraska! Haha.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Colornotes Notes Broken since 2.2 upgrade
jmccoy70
Novice

Well there is that. :smileyhappy:

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