floridaddy2011, I understand the importance of customizing you device as we definitely want it to fit your needs and reflect your style. This is a great device but it does come with preinstalled applications. You are correct which the process with going into the settings but the preinstalled applications cannot be deleted. They can only be disabled. What that does is remove the icon from the phone and lower the space of memory it uses to function.
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!