Try removing the widget and add it back because the app can not been removed because access to the files is restricted from users accessing the files.. Also when you go to the launcher do you not see a Music icon?
Thanks to the community for your input. Kazuni, if the app is currently not on your main screen of your phone and not within your manage applications it can not be retrieved. You can either use the widget or the media connection app. To have the music preloaded app back on your phone a factory reset will need to be performed. Listed below are the steps to perform a factory reset.
Note: Performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.
I have a similar problem. The app is there but when I touch it I get an error message:
The application Music (process com.htc.music) has stopped unexpectedly. Please try again.
I was going to try to uninstall and re-install the app. Can I do that or do I also need to do a factory reset?
If I do a factory reset, what and how can I back things up first? I'm linked to facebook, hotmail and google. I guess I will just have to set all of that up again?