I changed my password. Now my facebook app won't work.
Cassie9049
Newbie

I tried to enter the new information on my phone, but it says it's the incorrect password. I know this isn't the case. What's the problem?

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Re: I changed my password. Now my facebook app won't work.
VZW_Zrock02
Contributor - Level 3

No worries at all. What version Facebook application are you running? You can try to uninstall then re-install the application and it may help reset it to where the log in information is now correct. Sometimes the applications save information and no matter if you change the password or not it still submits the original password. Once you do this it should resolve your problem. Hope this helps.

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Re: I changed my password. Now my facebook app won't work.
bosslady85
Specialist - Level 1

Have you tried to delete the application and re-install it? The steps are below.  Hope this helps!

 

  1. From the home screen, touch the applications tab (located on the bottom of the screen). 
  2. Touch Settings. 
  3. Touch Applications.
     
  4. Touch Manage Applications.
     
  5. Touch the desired application
  6. Touch Uninstall
  7. Touch OK
  8. Touch OK
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