Well, my Droid finally lost it. The screen is going nuts, jerking all over the place, not responding to touches, running apps just sitting there without me touching the screen. Sigh.
I've tried turning it off (that's a treat, while the thing is going berserk, and I'm trying to touch the right places to shutdown), tried pulling the battery all multiple times.
I hesitate to say it, but I *think*, *maybe*, it had to do with Xscope browser. I hesitate because I can't be sure, but that is the last app I installed before all heck broke loose. After repeated attempts, I finally got it uninstalled, but the problem persists. It may be a coincidence, or Xscope *may* have corrupted something that now requires more than turning off and back on to fix.
I'm trying to find out if I can do some sort of reset that won't screw things up worse. Suppose I'll have to call Verizon and see what they say.
Sigh...
1 Solution
Correct answers
supitsmike wrote:
Well there is the hard reset one, but at the end of the day it's the same thing. I trust that you've taken all troubleshooting protocol, as you're probably one of the handful of people who post on here (though sparingly, I wish you would post more :*( ) who pretty much know what they talk about. So I think you should just return it.
Aw shucks....<swishes foot back and forth>
Seriously, I tried the rest, tried pretty much everything except the hammer treatment. Boy, after almost 2 months of having things go so well, it's extremely frustrating to not have my Droid 'just work' when I pick it up.
Oh well, such is life. Mike, I even tried cleaning the screen about 10 times very thoroughly. Now that's funny - hope springs eternal I guess. Who knows, it could have been some nanobots that escaped from Fermilab and infected my screen 
Unfortunately, nothing helps, so I have a new one on the way. Won't get it until Wednesday, since it's the weekend. My local store has none in stock, at least none that are for replacement.
On the fun side, I had the Verizon tech at #611 peeing her pants as I was describing my 'possessed' Droid. I think at least I made her day. I think she was so happy to get a customer who wasn't screaming at her she would have hand delivered the thing if I had asked. I'm still smiling thinking about the conversation. 
Don
GreySeal wrote:
I've tried turning it off (that's a treat, while the thing is going berserk, and I'm trying to touch the right places to shutdown), tried pulling the battery all multiple times.
I hesitate to say it, but I *think*, *maybe*, it had to do with Xscope browser. I hesitate because I can't be sure, but that is the last app I installed before all heck broke loose. After repeated attempts, I finally got it uninstalled, but the problem persists. It may be a coincidence, or Xscope *may* have corrupted something that now requires more than turning off and back on to fix.
I'm trying to find out if I can do some sort of reset that won't screw things up worse. Suppose I'll have to call Verizon and see what they say.
Sigh...
What you are experiencing sounds just like the first Droid I got. I only had it a couple of hours on the morning of 11/6 and the screen went berserk, just as you are describing. Selecting icons with no screen press, glitching, scrolling, etc. I immediately returned mine to the store and exchanged it. When I did, the tech confessed to me that it had acted a little strange when they were setting it up and activating it. Anyway, we all agreed that this particular phone had a defective touch screen. I think you may be looking at a warranty replacement.
BTW: I replied to this with the XScope browser, so if your right about it causing your problem, I may be next.
supitsmike wrote:
Have you tried a factory reset, Grey?
I tried the reset found on the 'privacy' page, but that one doesn't do much other than delete all apps and data. If there is a more extensive one, I'll have to look for it.
(Unless some nice soul can point out if there is one and where I might find info on it) 
GreySeal wrote:
supitsmike wrote:
Have you tried a factory reset, Grey?
I tried the reset found on the 'privacy' page, but that one doesn't do much other than delete all apps and data. If there is a more extensive one, I'll have to look for it.
(Unless some nice soul can point out if there is one and where I might find info on it)
Well there is the hard reset one, but at the end of the day it's the same thing. I trust that you've taken all troubleshooting protocol, as you're probably one of the handful of people who post on here (though sparingly, I wish you would post more :*( ) who pretty much know what they talk about. So I think you should just return it.
supitsmike wrote:
Well there is the hard reset one, but at the end of the day it's the same thing. I trust that you've taken all troubleshooting protocol, as you're probably one of the handful of people who post on here (though sparingly, I wish you would post more :*( ) who pretty much know what they talk about. So I think you should just return it.
Aw shucks....<swishes foot back and forth>
Seriously, I tried the rest, tried pretty much everything except the hammer treatment. Boy, after almost 2 months of having things go so well, it's extremely frustrating to not have my Droid 'just work' when I pick it up.
Oh well, such is life. Mike, I even tried cleaning the screen about 10 times very thoroughly. Now that's funny - hope springs eternal I guess. Who knows, it could have been some nanobots that escaped from Fermilab and infected my screen
Unfortunately, nothing helps, so I have a new one on the way. Won't get it until Wednesday, since it's the weekend. My local store has none in stock, at least none that are for replacement.
On the fun side, I had the Verizon tech at #611 peeing her pants as I was describing my 'possessed' Droid. I think at least I made her day. I think she was so happy to get a customer who wasn't screaming at her she would have hand delivered the thing if I had asked. I'm still smiling thinking about the conversation.
Don
