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Ringback tones
Mari13
Member

I have purchased tones.  I have a default set yet when people call me they here classical  music. Anyone know a fix?

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Re: Ringback tones
vzw_customer_support
Customer Support

Ringback tones are a great feature and we want to make sure your song of choice is played Mari13. Where are these Ring back tones purchased from? Have you tried changing the Ring back tone to another song? Here is a link that could help set up the Ring back tone


JorgeO_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Ringback tones
Mari13
Member

I purchased the ringback tone from Verizon website. There was no link to click on

Sent from my Verizon Wireless 4G LTE smartphone

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Re: Ringback tones
Ann154
Expert
Expert

Have you tried managing your ringback tone settings through your MyVerizon account online?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Ringback tones
Mari13
Member

I have. I bought new tones also nothing has worked.

Sent from my Verizon Wireless 4G LTE smartphone

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Re: Ringback tones
vzw_customer_support
Customer Support

Let’s get to the bottom of this Mari13! We appreciate all that you have done thus far and we want to continue on. We will be contacting you shortly to check you settings with you.


TakendraW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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