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having problems
Katie1985
Member

I keep getting the message that the com.sec.android.app.twlauncher has stopped unexpectedly and now i can't use any apps or be on my home page.... does anyone know of anyway to resolve this problem??? Any help would be greatly appreciated.

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Re: having problems
Ann154
Expert
Expert

You must have a Samsung android phone.  That looks like the TouchWiz launcher application.  I'm not sure what to suggest though.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: having problems
JessicaPiro
Member

I'm having the same problem... just showed up yesterday. I'm heading to the verizon store to see if they can fix it. Good luck to you

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Re: having problems
Skippy1947
Member

Worst case is to do a factory reboot. Here is the info from the user manual:

Use Factory data reset to return your phone to its factory

defaults. This setting erases all data from your phone, including

Google or other email account settings, system and application

data and settings, and downloaded applications. It will not erase

current system software and bundled applications, or files stored

on an installed memory card, such as music or photos.

1. From the Home screen, touch Menu ➔ Settings ➔

Privacy.

2. Touch Factory data reset, then follow the prompts to

perform the reset.

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