Choose your cart
Choose your cart
today i received an update notitication for the facebook app, and when i went to download it, the dr web popped up a message saying it found a thing called plankton..asking if i was sure i wanted to download. my fingers got too close to yes, and on it went . shortly after downloading my 3g coverage kept turning off, and then a few hours after that my phone completely shut down and will not turn back on. im almost positive that its got something to do with the update and plankton virus or malware, or whatever it is. anyway, i just want to put this out there so no one else downloads this and has the problems. going to call tech support tomorrow and see what they can do..hopefully they can get me back up and running and i dont have to get a whole new phone.
At the moment there isnt much info on this item but the little information reports that this seems to be a Facebook item and there has been reports of not being able to remove this item.... User stated that they have tried clearing cache, reboot, Hard Reset and even format sd card to try to remove with no luck..
From information floating around the web you most likely have to have device reflashed or replaced to get rid of this issue... You might want to backup data before taking to store to have looked at because they might try hard resetting..
Good Luck..