3G to 4G Shenanigans
jn_davis
Enthusiast - Level 1

So, I used to use a Droid RAZR Maxx. I accidentally dropped it into the toilet (long story). Heartbroken, I had to activate my mom's old Incredible 2 (3G). Well, after a month or so, my RAZR came back to life so I went to reactivate it. I then found out that I needed a new 4G card which is perfectly fine by me. So, I went to the Verizon Store, bought the card, and then headed home to finish activation. When I tried to do it, I got the error that my card wasn't eligible for use with my data plan (Unlimited). So, and I just screwed out of my unlimited data, or can I do something to get my RAZR back and keep Unlimited 4G?

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Re: 3G to 4G Shenanigans
japetty
Specialist - Level 1

I would visit a VZW corporate store not one of the VZW premium retailer stores and talk with them about your issue.  You are not activating an upgraded, subsidized phone.  I had to do that when I got my Samsung S4 which I paid retail price.  You might also try a phone call to VZW corporate tech support number and explain the issue and see if they can help.  If they can't help you this may become more of an issue.   VZW corporate stores use to give customers new SIM cards only the VZW would charge for a new SIM card.  Maybe things are changing.

Re: 3G to 4G Shenanigans
jn_davis
Enthusiast - Level 1

I'll do that then. I have to locate my Verizon corporate store. I seem to remember that all of the local Verizon stores are "Authorized" retailers.

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Re: 3G to 4G Shenanigans
japetty
Specialist - Level 1

There are many more of the VZW Authorized / Premium Retailers now than I used to see here as well.  I have a 1 hour drive to visit a VZW Corporate store.  Like I said you might try calling the toll free number from another phone if you have one.  I did not have another phone that is why I had to go to the VZW store.

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