Galaxy Note 4 keeps dropping to 3G. When I do have 4G, I am getting up to 3 Mbps download (using SpeedTest app) with 3 bars. I have 4 days left on my contact and use about 25 Gigs/month. Anyone know of better service in the Arizona region?
Hold the phone garyn588. We don't want to lose a valued customer. Let's work together and continue to earn your business. What zip code are you in? Has service always been this way? What is the main reason you are looking to switch?
JorgeO_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
try pulling the sim card. retest
Start a new topic or ask questions in the open forum.
