The phone might not be capable of the newer version of the OS. Only the manufacturer will determine if they will update their devices with an OS update.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Bearone21, software updates are critical to a device's health, so I can see why you're looking to update your other Samsung device. You can check and see what the latest and most updated software is for each individual device using the link below. Ann154 is correct about the manufacturer determining what updates are available for each device. Please let me know if that answered your question! https://www.verizonwireless.com/support/software-updates/
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