I just got a new ASUS Z10. I like it but I notice that if I use it, even while the charger is plugged in and it says it is charging, the % of charge keeps going down. I am guessing it is going down slower than if I were not charging the device but it is still going down. This means even while plugged in, I have limited usage time.
Is anyone else experiencing this? Any solutions?
Bistritapcv, congrats on the new tablet. We understand that you have some concerns about your new device and we’d be delighted to check into your battery issues today. Just to ensure we are understanding properly, are you stating that when you use the device while plugged in to the charger, you notice the tablet charges slow?
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!