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AT&T NUMBERS UNAVAILABLE
BARBNDAVES
Member

Recently when my girlfriend calls me her number always comes up unavailable this was not the case about 3 weeks ago, even though I have her number saved in my contacts it still comes up unavailable. For some reason Verizon is unable to caller id any AT&T number that calls my phone. I have my phone set auto-reject any Unavailable number so now my girlfriend can't even talk to me unless I call her or she texts me. He brother also has AT&T and his number is also Unavailable. The only change I have made is to disable the Verizon caller id app that I was paying like $3 a month for but on my phone the app is still showing that it is active so I'm starting to think the person I was chatting with on the website here disabled the wrong feature.

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Re: AT&T NUMBERS UNAVAILABLE
bearone21
Leader

i see the caller id when my son calls from his at&t phone without a 3rd party app..

that's one of the problems when you block other than known callers.


you have more flexibility on a pc/mac for adding/removing various functions.

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Re: AT&T NUMBERS UNAVAILABLE
vzw_customer_support
Customer Support

We definitely want to ensure you're able to keep up to date with friends and family! May I ask if the your girlfriend or brother experience this issue with anyone else? Have they disabled the Caller ID on their end? You may check or change your available features here: http://www.verizonwireless.com/support/how-to-change-features-video/

YosefT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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