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Activating new sim
bbowsavage9
Member

I just bought the surface duo unlocked with a new SIM card l. But I am visiting family and I am in an extended network. The closest Verizon store is about 45 minutes away.

Can I still active the new SIM card online or will I need to be in coverage area to make sure it activates correctly?

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Re: Activating new sim
vzw_customer_support
Customer Support

Congratulations on your new phone, bbowsavage9. Thanks for letting us know that you are currently in an extended network coverage. Activations (https://www.verizon.com/support/how-to-activate-device-video/) must be done while connected to our network (not extended network). Please activate your new device when you a solid connection to our network. 

 

AntonioC_VZW

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